Educational information: Requirements can change and may vary by pharmacy type, ownership, service, payer, and jurisdiction. Confirm current requirements with official agencies and qualified professionals.
Records readiness
Critical records should be complete, accurate, retrievable, and retained for the applicable period. Create a central index showing where each record category is maintained.
Audit process
For an audit, assign a coordinator, preserve the request, track deadlines, gather supporting records, review responses for consistency, and retain the final submission and outcome.
Corrective actions
When deficiencies are identified, document the issue, root cause, responsible owner, corrective action, completion evidence, and follow-up review.